Order Form
This is an Order Form for software support services between under the terms of ``. Those terms define Regular Support Requests and Critical Support Requests. Together, this Order Form and those terms make up an agreement between Developer and Customer.
Software
Developer will provide support for version [•].
Initial Term
``
Fees
`` per calendar month, paid in advance
Payment Method
``
Optional Provisions
Channels
Developer will respond to support requests via ``.
Dedicated Personnel
Developer will assign dedicated support personnel.
Service Limits
``
Flexible Pricing for Higher Service Limits
Customer may increase its service limits under this pricing: ``
Automatic Renewal
This support agreement will renew automatically.
Service Level Agreement
Service Levels
For Critical Support Requests: ``
For Regular Support Requests: ``
Credit Schedule
``